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Just to comfirm that the window was delivered as promised on 18th January. We were very pleased with the excellent service we received for the whole project. Right from the first enquiry we experienced efficient, friendly service all the way and we are more than satisfied with the end result. The frame fitted perfectly and the installation was very simple. You ask for pictures of the project's progress and you will find four (not very good images) below. It was obviously a very straightforward window to do but the reason we wanted secondary glazing was because we live on the 2nd floor above a busy town road junction. The noise from this and the late night drunks disturbed our sleep but the secondary glazing has made a great deal of difference. Thank you once again. Best Wishes Mandy and Norman